What should I do if the tracking is not working?

In order to view live tracking, please navigate to "My Account" < "live tracking". This process is outlined below:

If nothing is appearing on this page, please complete the "Contact Us" form on your school transport booking portal. We will follow this up to ensure the bus is tracked for any future journeys.

If the tracking is not working and you feel there is an emergency, please call our live operation number 0115 777 3035.