Technical Support

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Technical Support

4 Articles in this category

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Error Codes

8 Articles in this category

I am getting a "server error". What should I do?

Please complete the "Contact Us" form on your school transport booking portal giving as much detail about the problem you are experiencing. We will be in touch as soon as possbile.

Updated on : 11 Sep 2023

Password reset and still no access to the school Vectare site

If you have reset your password, and the site continues to show an incorrect username or password notice, it is possible that your account does not have the correct permissions for the site you are trying to access. In this case please complete the ...

Updated on : 11 Sep 2023

My parental portal login is not working, what should I do?

Please complete the "Contact Us" form on your school transport booking portal, detailing the username you are trying to log in with. We will be in touch with a resolution.

Updated on : 11 Sep 2023

How do I track the school bus using my phone?

In order to view live tracking, please navigate to "My Account" < "live tracking". This process is outlined below:

Updated on : 24 Aug 2023