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      Technical Support
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        Technical Support

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        Error Codes

        1 Article in this category

        I am getting a "server error". What should I do?

        Please complete the "Contact Us" form on your school transport booking portal giving as much detail about the problem you are experiencing. Please provide a screenshot or the error code shown on the screen, this will help us resolve this quicker. ...
        Updated on : 17 Dec 2024

        I have reset my password and still cannot log in, what do I do?

        I have reset my password and still cannot log in, what do I do?
        Updated on : 31 Dec 2024

        My parental portal login is not working, what should I do?

        Please complete the "Contact Us" form on your school transport booking portal, detailing the username you are trying to log in with. Please provide screenshots where possible and as much detail as you can. We will be in touch with a resolution.
        Updated on : 17 Dec 2024

        How do I track the school bus using my phone?

        In order to view live tracking, please navigate to "My Account" < "live tracking". This process is outlined below:
        Updated on : 24 Aug 2023
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