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General
Getting started
Making a booking
Managing My Booking
My Account
School Bus Network
Live operations
Passenger App
Technical Support
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Getting started
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Contents
Getting started
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How do I create an account?
On the school transport booking portal, navigate to "Sign Up", and this will allow you to complete the sign up form, by completing a number of fields, including: Parent email Parent first name Parent last name Parent mobile number Addres...
Updated on : 11 Sep 2023
Can I login with my Parent Portal login?
If the school transport portal site is linked to your parent single-sign-on, you will have the option to use this form of log in. If you are having problems with your login, please fill out the 'Contact Us' form and a member of our team will be happ...
Updated on : 11 Sep 2023
Where can I find the Terms and Conditions?
Terms and Conditions are essential to school transport, and they contain information relating to notice periods, booking formats, and behavioural expectations, amongst others. These can be found at the final stage of booking form, or on the left han...
Updated on : 11 Sep 2023
What is carbon offsetting?
At Vectare, we understand the growing desire of both schools and their students to be more environmentally conscious and responsible. As a business we work hard to be as sustainable as possible, so this is something that we wholeheartedly support. T...
Updated on : 24 Aug 2023
What is the minimum age or year group to make a bus booking?
All of our school bus services have a minimum age of travel. This can be found in clause 16 of the terms and conditions within your school transport booking portal.
Updated on : 11 Sep 2023
How do I join the waiting list?
If the route you would like to travel on is fully booked and no alternative routes are convenient for you, please join the waiting list. To add yourself to the waiting list, please go to 'Book Now' and fill out the booking form. Once at the conf...
Updated on : 13 Oct 2023