Do I get a refund if I let the driver know I am not travelling?
  • 24 Aug 2023
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Do I get a refund if I let the driver know I am not travelling?

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Article summary

If you are not going to use the bus, please let the driver know by marking your child as not travelling on the school transport booking portal, or passenger app.

Refunds for trips marked as not travelling are school-specific - please refer to clause 4 within the terms and conditions, for a full breakdown of the refund policy.


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