Do I get a refund if I let the driver know I am not travelling?

If you are not going to use the bus, please let the driver know by marking your child as not travelling on the school transport booking portal, or passenger app.

Refunds for trips marked as not travelling are school-specific - please refer to the terms and conditions, for a full breakdown of the refund policy.

Ad-Hoc journeys can always be moved to a a different date, as long as notice is given before the time of travel.