Changing the date of a Single Trip/Ad-Hoc booking

If you need to change the date on a pre-booked ad-hoc journey and the terms and conditons of travel allow you to do so, please follow the steps outlined below:

1. Go to "My Account"
2. Select "Journey Calendar"
3. Choose the relevant trip you wish to change

This must be actioned prior to the date of travel.

For further clarification on this process, please see the video below: